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Client’s Charter
| No. | Department | Services | Duration |
|---|---|---|---|
|
1 |
OSC |
Receive, process and issue approvals for Planning Permission under Subsection 124A and 204D of the National Land Code through OSC Meeting. |
57 days |
|
2 |
OSC |
Receive, process and issue approvals for Application for Housing Building Plan / Building Other than Residential through OSC Committee Meeting. |
50 days |
|
3 |
OSC |
Receive, process and issue approvals for Temporary Building Permit Application through OSC Meeting. |
50 days |
|
4 |
OSC |
Receive, process and issue approvals for the Engineering Plan Approval Application through OSC Meeting |
50 days |
|
5 |
OSC |
Receive, process and issue approvals for the Landscape Plan Approval Application through OSC Meeting. |
50 days |
|
6 |
OSC |
Receive, process and issue approvals for the Industrial / Workshop Building Plan. |
50 days |
|
7 |
Building |
Receive, process and issue approvals for the Application for Extension Plan and Renovation of Terrace House. |
7 days |
|
8 |
Building |
Receive, process and issue approvals for the Application for Extension of Residential and Non -Residential Plans. |
14 days |
|
9 |
Building |
Receive, process and issue approvals for the Application Single Unit Building. |
14 days |
|
10 |
Planning |
Provide review/comment on Development Planning Applications Such as Government Land Applications, Boundary Subdivision and Subdivision. |
14 days |
|
11 |
Valuation |
To provide services related to the Property Assessment Tax. |
2 times / year (before 15 January and 15 July) |
|
12 |
Valuation |
Receive, process and issue approvals for the Application for Transfer of Proportional Holding. |
14 days |
|
13 |
Valuation |
Receive, process and issue approvals for the Application of Premises Rental after Expiration of Advertisement |
30 days |
|
14 |
License |
Receive, process and issue approvals for the Business Premises License Application. |
21 days |
|
15 |
License |
Receive, process and issue approvals for the Non-Risk Business Premises License Application. |
15 minutes |
|
16 |
License |
Process claims for payment of supplies, services and work from the date the complete claim document received. |
14 days |
|
17 |
Corporate |
Verify the receiving of Public Complaints to the Complainant. |
24 hours |
|
18 |
Health & Cleanliness |
Grass work and maintenance on state/public roads |
2 times / month |
|
Monitoring the grass work and maintenance activities in residential areas. |
2 times / month |
This Client Charter is effective on 1st January 2021.
The periods stated above are subjected to a complete documented application that fulfils all requirements.
Alor Gajah Municipal Council (AGMC),
Lebuh AMJ,
78000 Alor Gajah,
Melaka, Malaysia.
GPS : 2.3820644,102.209822
GENERAL LINE : 06-333 3333 | 06-556 1010 | 06-556 2575
FAX : 06-556 4909
E-MAIL : mpag@mpag.gov.my
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Latest Update : 11 September 2024 @ 11:36 am | Total Visitors : 1185264
